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Shipping & Returns Shipping & Returns

Delivery Charges to UK and Ireland
We aim to deliver to any address in the UK and Ireland normally within 3 to 5 working days of the order date.

Delivery Charges are based on total order weight (the fairest way, we believe) and are:

  • Up to 750g : 3.25
  • Up to 1kg : 4.85
  • Over 1kg : 5.95

Delivery Charges to Europe

  • Up to 250g : 3.95
  • Up to 500g : 5.35
  • Up to 1kg : 6.55
  • Up to 1.25kg: 7.95
  • Up to 1.5kg : 9.50
  • Up to 1.75kg: 10.50
  • Up to 2kg : 13.50
  • Over 2kg : 15.00

If you wish to order from outside of UK & Europe please contact us directly on the Contact Us page. Due to delivery issues to outside of UK & Europe we have had to stop shipping there.

Returns & Refunds Information
If you are not happy with your product please return it to us within 28 days. Please note: All non-faulty products you wish to return must be in complete working order, in perfect boxed condition. In other words the product must be in a resaleable condition i.e. As New.

We do not cover the cost of postage unless the item is faulty. We do recommend you send the item special delivery or get proof of posting, as we cannot take responsibility for items lost or damaged in the post.

If you wish to return a product, please e-mail us at customerservice@littlesatsuma.com with the following details and wait for a reply before shipping your goods back to us. Some restrictions may apply in certain circumstances, but we will notify you.

Returns WILL NOT be accepted unless complete information is provided including:
Payment Method
Full Name
Full Address
Valid Email Address
Phone Number (including the area code)
Quantity and Name of returning Product(s)
Reasons for returning the Product(s)
Please make sure to go over your information carefully before submitting your return to us.

0 items
01.Shea Butter Soap (Palm Oil-Free)
02.Large Crystal Deodorant
03.Crystal Deodorant Spray
04.Fresh Lavender Soap (Palm Oil-Free)
05.Fresh Citrus Soap (Palm Oil-Free)
06.Rosemary & Tea Tree Soap (Palm Oil-Free)
07.Frankincense & Myrrh Soap (Palm Oil-Free)
08.SPECIAL OFFER PRICE Soap Stack (12 soaps)
09.Mini Travel Crystal Deodorant
10.2 Candles for 12.95
Shea Butter Soap (Palm Oil-Free)
Oh how I love this soap. It is wonderfully creamy producing ..
5 of 5 Stars!
Little Satsuma. Wirral. CH63 9HD. Tel: 07730 659 002. Email: info@littlesatsuma.com