Delivery Charges to UK and Ireland We aim to deliver to any address in the UK and Ireland normally within 3 to 5 working days of the order date.
Delivery Charges are based on total order weight (the fairest way, we believe) and are:
Please note that with the new Royal Mail post/packet sizing system coming into place we are having to adjust our postage costs acccordingly, we feel our prices are still competitive and we do not set minimum postage fees like some other sites.
- Up to 250g : £2.50
- Up to 500g : £2.95
- Up to 1kg : £4.50
- Up to 1.5kg : £5.50
- Up to 3kg : £6.50
- Up to 5kg : £7.50
- Up to 10kg : £8.50
- Up to 15kg : £9.50
- Over 15kg : £10.50
Delivery Charges to Europe
- Up to 250g : £3.50
- Up to 500g : £4.50
- Up to 1kg : £6.25
- Up to 1.5kg : £9.00
- Up to 3kg : £11.00
- Up to 5kg : £13.00
- Up to 10kg : £15.00
- Up to 15kg : £17.00
- Over 15kg : £18.00
Delivery Charges to countries outside of UK, Ireland & Europe
- Up to 250g : £4.50
- Up to 500g : £7.00
- Up to 1kg : £11.50
- Up to 1.5kg : £14.50
- Up to 3kg : £17.50
- Up to 5kg : £20.50
- Up to 10kg : £23.50
- Up to 15kg : £26.50
- Over 15kg : £29.50
Returns & Refunds Information If you are not happy with your product please return it to us within 28 days. Please note: All non-faulty products you wish to return must be in complete working order, in perfect boxed condition. In other words the product must be in a resaleable condition i.e. As New. We do not cover the cost of postage unless the item is faulty. We do recommend you send the item special delivery or get proof of posting, as we cannot take responsibility for items lost or damaged in the post.
If you wish to return a product, please e-mail us at customerservice@littlesatsuma.com with the following details and wait for a reply before shipping your goods back to us. Some restrictions may apply in certain circumstances, but we will notify you.
Returns WILL NOT be accepted unless complete information is provided including:
Payment Method Full Name Full Address Valid Email Address Phone Number (including the area code) Quantity and Name of returning Product(s) Reasons for returning the Product(s) Please make sure to go over your information carefully before submitting your return to us.
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